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Terms and Conditions


Welcome to Paranation. Come and enjoy an evening of spectacular paranormal investigation!! Please take time to read our Terms and Conditions.

Age Restriction

It is with regret that Paranation is not suitable for persons under the age of 18 due to the nature of the Company.


Light refreshments - tea, coffee, soup, cordial juices, biscuits and crisps, are provided free of charge. You may bring something more substantial if you wish. However, there are no facilities to heat food or to keep it cool. It is advisable that if you have any food allergies or intolerances to bring your own provisions.

What To Bring/Wear

Paranation advise that you wear suitably warm clothing, waterproof jacket and comfortable walking shoes. Clients are advised to bring with them a torch as the majority of the areas we investigate are in the dark. Other personal items such as cameras, camcorders, recording equipment or any other item you feel may help in your investigation may also be brought to an event. However, all personal items are brought to an event at the owners risk and Paranation will not accept any liability for damage or loss.

Alcohol And Drugs

Alcohol and drugs are strictly prohibited at any Paranation event. Anyone suspected of being under the influence or bringing alcohol or drugs onto the event premises will be escorted from the premises without refund.


Smoking is strictly prohibited within any Paranation venue. However, designated outside smoking areas are provided.

Sleeping Arrangements

Paranation events are throughout the night for the times schedules on the booking information. You are expected to stay awake throughout the event. Though breaks are taken, there are no sleeping facilities. It may be advisable to book a hotel for after the event due to tiredness.

Disabilities And Pregnancy

Please check before booking an event to see if the venue is suitable for people with disabilities. For more information please email: enquiries@paranation.co.uk

Unfortunately due to the nature of Paranation events, it is with regret that pregnant women are not allowed to attend.

Your Belongings

All personal belongings are brought to the event at the owner's risk, therefore Paranation will accept no responsibility and will not be liable for any loss or damage however caused to, during or home from any event. It is up to you to keep all personal belongings safe whilst attending the event. No money is needed during a Paranation event, although it is your responsibility to ensure you have adequate funds for any travelling expenses incurred before or after an event. Paranation will not lend money. Please also double check train or bus timetables beforehand, and ensure your vehicle is legally parked.

Our Insurance

Paranation is covered by its own public liability insurance. All locations are checked for public safety. Paranation would suggest clients have their own third party public liability insurance and Paranation will not accept any liability for accident or injuries incurred before, during or after an event.

Paranation will accept no responsibility for any parking fines or clamping, damage to vehicles.

Cancelled Events

If due to circumstances beyond our control Paranation has to cancel an event, a full refund will be given. Paranation will be not be liable for any expenses such as hotels or travel due to any cancellation. Paranation will ensure clients are made aware of the cancellation as soon as possible.

Corporate Events and Private Parties

Paranation cater for corporate events and private parties Please contact us if you have any questions or for more information, and Paranation will do their upmost to accommodate your party in an event.

Your Paranormal Beliefs And Locations

Paranation wishes for everyone to come to events with an open mind. Our paranormal investigators offer their own conclusions to activity and it is up to you to make up your own mind.

The locations used for Paranation investigations are ones that have reportedly known paranormal activity. However, Paranation will do their upmost to attract spirit activity, but accept no responsibility for any paranormal occurrence and accept no responsibility for minimal or no activity taking place during the evening.

Accepting Our Terms And Conditions

Having booked a Paranation event, you accept our terms and conditions. The terms and conditions are non-negotiable; any contract which they are incorporated will be subject to the English Law and exclusive jurisdiction of the Courts of England.

Refund Policy

No refunds will be given if a customer cancels within  4 weeks of the start date of an event.  If customer cancels any time up to four weeks before the start date of an event then a refund of the amount paid per place will be provided minus £20 admin fee per place (For Exampe: If you pay £40 per place then a refund minus £20 admin fee per place will be refunded meaning you will receive £20 per place back - PLEASE NOTE: This is per Place not per Booking).

All Deposits are NON-REFUNDABLE

If Paranation cancel an event a refund as per the cancellation policy above will be given.

Occassionly the refund policy may differ for a particular event, please email Paranation for details and they will inform you of the event refund.

Paranation Behaviour Policy

It is with great pleasure that Paranation welcomes you to our events. Everyone booking an event has the right to enjoy the evening. Therefore Paranation have a strict behaviour policy and will not tolerate any threatening or irresponsible behaviour. Behaviour of this nature will not be tolerated, and the offending person or persons will be escorted from the venue and no refund will be given.

Contact Us

Paranation contact details:

Email: enquiries@paranation.co.uk  

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